Everything you need to know about booking with Brisbane Hire Bus — pricing, fleet, safety, areas and more. Can't find your answer? Call us on 0415 203 437 — we're available 24/7.
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Fill in our online quote form and we aim to respond within the hour during business hours — often much faster. For urgent bookings, call us directly on 0415 203 437. We're available 24 hours a day, 7 days a week.
Yes — always. Our quoted price includes GST, the driver, vehicle, insurance, fuel and all running costs. There are no booking fees, agent fees, fuel surcharges, or hidden extras added afterwards.
What we quote is what you pay. Full stop.
Absolutely. Show us a written quote from any bus or coach hire company in Australia or New Zealand and we'll match it — or beat it. We're confident in our pricing and we want every B.H.B client to feel they've got the best deal available.
Pricing depends on the vehicle size, trip distance, duration, and date. As a rough guide:
All quotes are GST-inclusive and cover the driver, vehicle, insurance and fuel. Get a fixed-price quote for your specific trip on our quote form.
Payment terms are confirmed at the time of booking. We typically require a deposit to secure your booking, with the balance due prior to or on the day of travel. We accept bank transfer and major payment methods — your booking confirmation will include full payment details.
Third-party booking platforms and agents charge commission — which gets added to your quote. When you book directly with Brisbane Hire Bus, you're cutting out that middleman entirely. No commission, no markup, no extra layer between you and us. The price goes down, and the service stays personal.
Yes. Our GST-inclusive quotes cover the vehicle, driver, insurance, fuel and all vehicle running costs. Toll charges for your specific route are also factored into the price we provide — so there are no surprise additions when you receive your invoice.
The earlier the better — especially for peak periods like weekends, school holidays, and major events. That said, we often have vehicles available at short notice. Give us a call on 0415 203 437 and we'll do our best to accommodate you, even at short notice.
Our cancellation terms are outlined in your booking confirmation. In general, cancellations made well in advance receive a higher refund on any deposit paid. Cancellations close to the travel date may result in partial or no refund depending on timing and vehicle availability.
We always encourage clients to contact us as early as possible if plans change — we're flexible and will do what we can to accommodate you.
Yes — we're flexible. Contact us as soon as you know you need to make changes. We'll do our best to accommodate date changes, passenger count adjustments, or route modifications, subject to availability. The earlier you let us know, the more options we'll have for you.
Once you're happy with your quote, let us know by phone or email and we'll send through a booking confirmation. A deposit is typically required to secure the booking. Your vehicle, driver and route will then be locked in for your date.
Yes — this is one of our specialities. We can coordinate fleets of multiple vehicles for groups of any size. We've managed transport logistics for groups of 2,000+ passengers and are experienced in multi-vehicle coordination for large events, festivals, and corporate functions.
Absolutely. All bookings include a GST-inclusive tax invoice. If you require a detailed invoice for business expense purposes, just let us know at the time of booking and we'll ensure it's formatted to your requirements.
Brisbane Hire Bus operates one of South East Queensland's most diverse fleets:
View our full fleet page for details on each vehicle.
Yes — every vehicle in our fleet is fully air-conditioned. Given Brisbane's climate, this is non-negotiable for us. All vehicles are also comfort-checked before each booking to make sure everything is working properly.
Wi-Fi is available on our larger coaches (48-seat and above) and can be arranged on some mid-size vehicles. USB charging points are available across most of the fleet. If Wi-Fi is important for your booking, let us know when requesting a quote and we'll confirm availability.
Yes — our maxi coaches (60–80 seat range) are fitted with onboard toilets, and some of our full-size 48–57 seat coaches also have this facility. If an onboard toilet is a requirement for your trip, please mention this when requesting your quote and we'll match you with the right vehicle.
Luggage capacity varies by vehicle. Minibuses have rear storage areas suitable for standard day bags. Mid and full-size coaches feature generous underfloor luggage bays that can accommodate full suitcases for every passenger. If you have unusually large or bulky items (sports equipment, musical instruments, etc.), let us know and we'll ensure the right vehicle is allocated.
Please contact us directly to discuss your specific accessibility requirements. We want to ensure every passenger travels comfortably and safely, and we'll do everything we can to accommodate your group's needs. Call us on 0415 203 437 to talk through your options.
Yes. All Brisbane Hire Bus drivers hold current Queensland heavy vehicle licences and all relevant certifications required for passenger charter operations. They are experienced professionals who know Brisbane and South East Queensland's road network thoroughly.
Yes. Every driver who works school and youth charter bookings holds a current Working With Children (WWC) clearance. Safety — especially for young passengers — is our absolute top priority, and we take this responsibility extremely seriously.
Yes — comprehensive insurance is included in every booking at no extra cost to you. This covers the vehicle, driver, and passengers. You won't need to worry about insurance paperwork or separate cover — it's all taken care of as part of our standard service.
All vehicles undergo regular scheduled maintenance by qualified mechanics, as well as pre-trip safety inspections before every departure. Drivers complete a detailed checklist — covering brakes, tyres, seatbelts, lighting, and more — before any vehicle moves. We're proud of our safety record and work hard every day to maintain it.
Yes — we operate 24 hours a day, 7 days a week, including late nights and public holidays. We regularly provide after-event transport for concerts, sporting finals, corporate dinners and weddings. Our drivers are experienced with after-dark collections and the specific requirements of event finishes.
Yes — weddings are one of our most popular bookings. We provide transport for bridal parties, wedding guests, and venue transfers across Brisbane, the Scenic Rim, Gold Coast, and beyond. We work closely with couples and wedding coordinators to ensure timing is seamless on the day. Get in touch and let us help plan the logistics.
Absolutely — school charters are a core part of what we do. Our drivers are WWC-checked, our vehicles are safety-inspected, and we understand what schools need: reliability, clear communication, and a driver who takes care of your students. We've worked with schools right across South East Queensland.
Yes. We provide dedicated group airport transfers to and from Brisbane Airport (BNE). Our service includes flight tracking so we adjust for delays, a meet-and-greet at baggage claim or your terminal, and door-to-door transport. No shared shuttles, no extra stops — just your group, your vehicle, your route.
Golf transfer tours are one of our signature offerings — and one of our most popular. We'll transport your group to and from Brisbane's finest golf courses in comfort, without anyone needing to be the designated driver. Custom itineraries, flexible scheduling, and a smooth experience from door to fairway. Contact us to plan your golf day.
Yes — we service 1,300+ towns and cities across Australia and New Zealand. Whether you need transport for a multi-day corporate retreat, an interstate sporting trip, or a regional tour from Brisbane, we can accommodate it. Get in touch with the specifics and we'll put together a quote.
We're based in Rocklea, Brisbane, and service all of South East Queensland including:
We also operate across 1,300+ towns and cities throughout Australia and New Zealand.
Yes — regularly. Brisbane to Gold Coast and Brisbane to Sunshine Coast are among our most frequent routes. Whether it's a corporate day trip, a school excursion to a theme park, a wedding at an oceanside venue, or a private group charter, we know these corridors well and can price them competitively.
Yes. Brisbane Hire Bus can arrange transport across 1,300+ towns and cities throughout Australia and New Zealand. We work with a network of trusted local operators in other states and territories, ensuring the same standard of service wherever your group needs to go.
Our depot is at 60 Ashover Rd, Rocklea QLD 4108 — on Brisbane's southside, close to the Pacific Motorway, Ipswich Motorway, and Gateway Motorway. This central location means we can reach most of the Brisbane metro area and South East Queensland efficiently. View on Google Maps.
Can't find what you're looking for? The B.H.B team is available 24 hours a day.
Speak directly with our team — no call centres, no bots. Just the people who run Brisbane Hire Bus.
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